HIGH CALIBER KNIVES PRODUCT WARRANTY PAGE

HIGH CALIBER KNIVES WARRANTY STATEMENT

High Caliber Knives makes no warranty or guarantee statement regarding the quality or workmanship of any product presented on this web site. See the individual manufacturers warranty statements regarding their products.

5.11 TACTICAL SERIES WARRANTY AL MAR KNIVES WARRANTY BENCHMADE KNIVES WARRANTY BOKER KNIVES WARRANTY BUCK KNIVES WARRANTY CASE KNIVES WARRANTY COLD STEEL KNIVES WARRANTY COLUMBIA RIVER KNIVES WARRANTY

GERBER KNIVES WARRANTY KERSHAW KNIVES WARRANTY LEATHERMAN TOOLS WARRANTY LONE WOLF KNIVES WARRANTY RAPALA KNIVES WARRANTY UNITED CUTLERY KNIVES WARRANTY VICTORINOX KNIVES WARRANTY

5.11 TACTICAL SERIES LIMITED WARRANTY

5.11 Tactical warrants all products sold by 5.11 Tactical to be free of defects in material or workmanship.

All products returned to 5.11 Tactical for warranty inspection must receive prior return authorization, which can be given over the phone. Ship products freight prepaid and insured. 5.11 Tactical assumes no responsibility for products during shipment from the customer to our Warranty Department. Shipping charges are not refundable.

Excluded from coverage under this warranty are the following:

1. Damage caused by misuse, abuse or neglect.
2. Normal wear and tear.
3. Damage caused by anything other than defects in material or workmanship.
4. If a change or alteration has been made to the product.

TIPS:

STEP ONE:
Evaluate the validity of the claim.

• Was the product purchased in the last 12 months?
• Does the damage appear to be attributable to defective materials or workmanship?
• Does the damage appear to be due to impact, abuse, negligence, or reactions to heat, solvents, or harsh detergents?

STEP TWO:
Bring the product to the store where it was purchased OR Call for a Return Authorization (RA) Number.

• Consumers call 1-866-451-1726.
• Tell us WHAT you are sending back-describe the product.
• Tell us WHY you are sending it back-describe the problem.
• Record the RA# and details for future reference.

STEP THREE:
Pack and ship the product immediately!

• Include a copy of the original proof of purchase (receipt).
• Include a brief description of the problem and the RA#.
• Mark the defect clearly with a piece of masking tape.
• Print the RA# clearly on the outside of the box.

Ship the claim to:
5.11 Tactical
Attention: Warranty RA#___
4300 Spyres Way
Modesto, CA 95356

Customers are responsible for shipping charges to 5.11 Tactical. Overnight and 2-Day shipments to 5.11 Tactical will be returned using Ground Shipping. Shipments returning to a PO Box will use US Mail.

Click here for top of page

AL MAR KNIVES WARRANTY

All of our new knife models manufactured since January 1998 carry our limited lifetime warranty.

This warranty covers materials and workmanship for the life of the knife.

Only Al Mar Knives personnel can make warranty determinations on our products.

Our limited lifetime warranty specifically does not cover abuse or neglect. Broken tips of blades are specifically not covered by our warranty. A broken tip is the most common form of abuse.

This warranty does not cover older model knives made prior to January 1998. All Models made prior to January 1998 carried a one year warranty only.

Please contact us prior to sending any knife back to us for warranty consideration for instructions and an “RMA” number – “Return-Merchandise-Authorization” number. This “RMA” number must be plainly visible on the outside of the box, and placed next to the “ship to” address.

Packages sent without an “RMA” number will be refused.

Repair
Please call us at 503-670-9080 for shipping instructions and an “RMA” number – “Return-Merchandise-Authorization” number.

All knives sent in for repair must have an “RMA” number and this number must be plainly visible on the outside of the box, and should be placed next to the “ship to” address.

Packages sent without an “RMA” number will be refused.

Should you have any additional questions about repairs or warranty, please contact us. Al Mar Knives or

Phone: (503) 670-9080
Address: PO Box 2295, Tualatin, OR 97062

Click here for top of page

BENCHMADE KNIVES WARRANTY

Each new knife is packaged with written documentation of the Benchmade Warranty. Benchmade Knife Company, Inc. warrants to the original owner that the knife will be free from defects in materials and workmanship. Benchmade will without charge, repair or replace at our (Benchmade's) option, any knife returned for Warranty work and found to be defective by Benchmade. The knife must be shipped by owner, prepaid and insured, together with a description of the problem and must be accompanied by the original bill of sale, your charge or credit receipt or any satisfactory proof of the original date of purchase.

Note: Any automatic knife returned for Warranty service from outside of Oregon must also include a copy of the owner's police or military identification, or be returned through the authorized Benchmade dealer from whom the knife was originally purchased. No exceptions will be made.

WHAT IS COVERED
This Warranty covers replacement parts and labor.

WHAT IS NOT COVERED
This Warranty does not cover normal wear, resharpening of the blade, damage caused by neglect, misuse or the failure to perform normal or necessary maintenance, disassembly of any knife by any person other than Benchmadeï's Warranty department, or shipping costs for returned knives.

Do not use your new knife as a screwdriver, prybar, chisel or punch. Do not throw your knife or use it for any purpose other than cutting. Do not disassemble your knife. Do not sharpen your knife on a power grinding wheel. Any of these acts will void your Warranty. MINIMUM CHARGE TO REASSEMBLE A KNIFE WHEN THE WARRANTY HAS BEEN VOIDED IS $20 PLUS PARTS.

Repair or replacement as provided under this Warranty is the exclusive remedy of the consumer. Benchmade shall not be liable for any incidental, reliance, or consequential damages or breach of implied Warranty on this product, including any damage to person or property. Benchmadeï's liability under any circumstances is limited to the purchase price. Some states do not allow exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

This knife has only one use, as a cutting tool. Benchmadeï's knives carry no warranty except as expressly contained herein. Benchmade disclaims all warranties of merchantability and fitness for a particular purpose other than for use as a cutting tool. There are no warranties which extend beyond the description contained herein. Please review the Warranty information and proper knife care instructions provided with each knife.

Click here for top of page

BOKER KNIVES WARRANTY

On this page, we will provide answers to your questions regarding the Boker warranty, repairs, and sharpening of Boker ceramic knives.

Our warranty has been in effect for over 135 years. Any Boker product that is defective in material or workmanship will be repaired or replaced by us at no charge to the customer. Our warranty reads:

“Every Boker product is guaranteed to be free from defects in material and workmanship for the life of the product to the original owner. If this item should fail under normal use, we will repair it or replace it at no charge with an item of equal or better value.”

To help you better understand whether your product is covered under warranty, the following items are normally not covered under warranty, although exceptions do exist:

• Blade rusting, particularly on carbon steel blades.
• Blade breakage, especially after more than a year of ownership.
• Handle scales cracking or breaking.
• Any knife that has been converted to perform as an automatic knife is not covered under warranty at any time. Boker USA, Inc. honors the Federal law that prohibits the importation or selling of automatic knives. Boker USA, Inc. does not import or sell any automatic knives.

If you would like to send your Boker knife in for repair work or examination to see if it is covered under warranty, it must be accompanied by your phone number, shipping address (no P.O. boxes, please), e-mail address (if applicable) and $5.00 to cover return shipping and handling (in the form of either a check, money order or Visa or Mastercard number). If we do not have a method of contacting you, we will not be able to proceed with any repair or warranty work. If you do not include shipping charges it will cause significant delays in returning your knife to you. If your repair is covered under our warranty, we will return the $5.00 payment along with your knife. To service you best, please contact the Boker USA Customer Service/Repair Department prior to shipping your knife at 1-800-992-6537 ext. 21.

Our mailing address is:
Boker USA, Inc.
Attn: Repair Dept.
1550 Balsam Street
Lakewood, CO 80214-5917

We do recommend you ship your knife to us via insured U.S. mail or through United Parcel Service so it can be tracked.

BOKER CERAMIC KNIVES
Our ceramic knives are very keen cutting instruments but are not intended for chopping or cutting hard items such as bone, staples, or frozen products and are not recommended for whittling. Please exercise caution when using ceramic bladed knives. Due to their extreme hardness, which is why they do not need to be sharpened as often as a steel blade, they are brittle. Therefore, blade breakage or chipping is not covered under warranty. We do provide a sharpening service, which can get out most small chips in the blade as well as restore your knife to its original edge.

For sharpening, please send your knife, along with your name, address (no P.O. boxes, please), phone number and payment of $15.95 ($9.00 for sharpening and $6.95 for return shipping and handling) to:

Ross Cutlery
Attn: Ceramic Sharpening
310 S. Broadway
Los Angeles, CA 90013

ORDERING REPLACEMENT PARTS
If you wish to order parts from us, there may be a charge incurred. Please contact us to find out what charges apply, if any. Charges are as follows:

Replacement clips and clip screws: $5.00
Screw sets for Top Locks or Magnum BO series: $5.00.
If ordering a number of shields/emblems, screws, etc., please include $5.00 to cover shipping and handling.

If you have any questions on our warranty, repair work, or ceramic sharpening, please call us at 1-800-992-6537 Ext. 21.

Click here for top of page

THE BUCK 4-EVER WARRANTY

The Buck Knives 4-Ever Warranty is pretty much what it says. A Buck Knife is built to last. But if for some reason, your Buck is defective due to materials or workmanship, you can return it to us for repair. No matter where you bought it.

We will repair your knife, including parts, labor and or replacement with a new knife at our discretion. Keep in mind, repair is not always possible or practical. We will replace your knife with the same or one that is comparable if your knife is no longer available. If you want your old knife back no-matter-what, note that when you send the knife to us.

REPAIRS NOT COVERED UNDER WARRANTY
If your knife needs to be repaired, but doesn't fall under warranty, please send it to us. Don't try to repair it yourself. Self-repair will void your warranty, not to mention causing possible self-injury.

Reasons why repair wouldn't fall under warranty:

• Damage caused by misuse or abuse.
• Failure to care, clean and maintain your knife.
• Damage due to self-repair.
• Knife loss due to shipping to and from the Buck Knives factory.
• Damage due to dismantling or tampering with your Buck knife.
• Sharpening your Buck knife on a grinder.

HOW TO SEND YOUR KNIFE IN FOR REPAIR:

1. Tell us who you are and what is wrong with your knife.
   Let us know what you think is wrong with your knife. Include your name, address, phone number and email address.
2. Wrap your knife securely.
   Please put each knife in a sheath or wrap in cardboard to protect it during shipping. Pack it so the point will not cut through the packaging. You will get your sheath or cardboard back upon return.
3. Packing up your knife.
   We prefer that you pack your knife in a box. A padded envelope may also work if the knife isn't too heavy or bulky. Be sure to put packing around the knife so it sits securely in the package.
4. Shipping methods.
   We recommend that you insure your package and send it by a certified receipt that can be tracked if necessary. This will help protect you against possibility of loss or damage to your knife. Note that knife loss, including shipping to and from the Buck factory, is not covered under warranty.
   
   Send your parcel to:
   
   Buck Knives
   Customer Service
   660 S. Lochsa St
   Post Falls, ID 83854
   (800) 326-2825 x184

We will make our best effort to repair and return your knife to you within four weeks of receipt.

Click here for top of page

THE CASE LIMITED LIFETIME WARRANTY

We warrant each and every Case knife to be free of defects in material and workmanship for the life of the owner, and we will repair or replace with a new Case knife, at our option, any Case knife that is defective. Thatï's how strongly we feel about the quality of our cutlery. If you believe your Case knife has a manufacturing defect, mail your knife along with a written explanation of the problem to: W.R. Case & Sons Cutlery Co., Repairs Department, Owens Way, Bradford, 16701. Case does not warrant its products against normal wear or misuse. Case knives are not intended to be used as hammers, chisels, pry bars or screwdrivers. If your knife was damaged due to misuse, our repair department can analyze the damage and repair it for a reasonable fee. This Warranty gives you specific legal rights and you may have other rights which vary from state to state.

Repair Statement:
As stated in our warranty, Case will attempt to repair any knife that may have a defect in material or workmanship. If repairs cannot be made, we will offer you a new knife. However, if the knife holds sentimental value or is a collectorï's item and cannot be repaired, Case is not responsible for offering a replacement or repayment that is equal in value. Case will furnish a currently manufactured item that most closely matches the item sent in for repair.

Contact Information:
W.R, Case & Sons Cutlery Co.
P.O. Box4000, Owens Way
Bradford, PA 16701

Phone: 800/523-6350
Fax: 814/368-1736

Email the repair center at: repair@wrcase.com

Click here for top of page

COLD STEEL WARRANTY

We stand behind our knives 100%. We subject them to the highest standards in the industry and strive to make each one as perfect as possible. Right now our return rate for defects is one half of one percent! This is remarkably lower than the industry standard. While we are growing in popularity, and producing ever larger quantities of knives, we are determined to never forget that we live or die by a single word, QUALITY.

Our fixed blade sheath knives have a 5 year warranty to the original owner against defects IN materials or workmanship. Our folding knives are likewise warranted for 1 year. If you ever have a warranty problem with one of our knives, please return it with your original receipt and a short note and we will be happy to evaluate the problem and resolve it.

(NOTE: Do not send your knife back by way of the U.S. Post Office. We recommend you send it U.P.S. insured.) Please remember ANY knife can be broken or damaged if subjected to sufficient abuse and that all knives eventually wear out (just like your boots) and must be replaced.

Contact us at:
Cold Steel, Inc.
3036-A Seaborg Ave.
Ventura, CA 93003

Call us:
Toll Free: 800/255-4716 or
805/650-8481

Phone Lines Open 6am to 6pm M-F and 8 am to 5 pm Sat. PST. Sun closed.

Click here for top of page

COLUMBIA RIVER KNIFE AND TOOL COMPANY WARRANTY

This warranty covers any defects in materials or workmanship. If one of our knives ever breaks or fails because of material or manufacturing defect, we'll replace the knife.

This warranty runs as long as you own your knife. Coverage ends if you sell or otherwise transfer the knife to someone else, or if your CRKT knife is modified in any way.

This warranty does not cover breakage or failure due to misuse of the knife. Knives as good as ours rarely break or fail because of a defect. Usually they break or fail from what we call “tool abuse“ using them for unsuitable tasks like prying or pounding. Therefore, blade tip breakage is not covered by our warranty. Use of a knife for any purpose other than cutting voids the warranty. So please match the tool to the task, and use your knife only for cutting. The knife will last longer, and you'll be safer too. This warranty does not cover failure of mechanisms due to your failure to properly maintain them.

Also, consequential and incidental damages are not recoverable under this warranty. Some states do not allow the exclusion of limitation of consequential damages, so this exclusion or limitation may not apply to you.

Misuse of your knife can cause serious injury or even death. It can also cause your knife to break or fail and the CRKT limited lifetime warranty will not apply. Failure to properly maintain your knife also may cause its mechanisms to not function properly, which could result in injury to you or damage to the knife. Follow the do's and don'ts which are included in your CRKT knife package and the knife will last longer and you'll be safer too.

THE CRKT ACCESSORY WARRANTY.
CRKT accessories, including deployment systems, and sharpeners have a one year limited warranty against defects in material or manufacturing.

MISSING PARTS:
If you are missing parts such as a screw or clip, click here for free replacement parts.

HOW TO SEND YOUR CRKT PRODUCT TO US.
If you have a problem with a CRKT knife or accessory which is the result of a defect in materials or workmanship per the warranty statements above, here is how to return it to us.

• Package your knife securely and insure it for your own protection.
• Include a note with a brief description of the problem and how it occurred.
• Include your name, street address, telephone number and email address if available.
• Send your knife or accessory to:

Warranty Claims
Columbia River Knife & Tool
9720 S.W. Hillman Court, Suite 805
Wilsonville, Oregon 97070 USA

Call toll free: 800/891-3100

Click here for top of page

GERBER KNIVES WARRANTY

WARRANTIES FOR PRODUCTS FROM 0 - $14.99

LIMITED LIFETIME WARRANTY
This product is warranted to be free of defects in material and workmanship for as long as the consumer owns the product. At Gerber Legendary Blades' option, defective product will be repaired, replaced or substituted with a product of equal value. For warranty service, call (800) 950-6161 [Or Contact Gerber Legendary Blades at 14200 SW 72nd Avenue, Portland, OR 97224]. GERBER LEGENDARY BLADES SHALL IN NO EVENT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES.

LIMITED 1 YEAR WARRANTY
This product is warranted to be free of defects in material workmanship for 1 year. At Gerber Legendary Blades' option, defective product will be repaired, replaced or substituted with a product of equal value. For warranty service call Gerber Legendary Blades at (800) 950-6161 [Or send product to 14200 SW 72nd Avenue, Portland, OR 97224]. GERBER LEGENDARY BLADES SHALL IN NO EVENT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES.

WARRANTIES FOR PRODUCTS OVER $15.00

LIMITED LIFETIME WARRANTY
This product is warranted to be free of defects in material and workmanship for as long as the consumer owns the product. At Gerber Legendary Blades' option, defective product will be repaired, replaced or substituted with a product of equal value. For warranty service, call Gerber Legendary Blades at (800) 950-6161 [Or Contact Gerber Legendary Blades at 14200 SW 72nd Avenue, Portland, OR 97224]. GERBER LEGENDARY BLADES SHALL IN NO EVENT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which may vary from state to state.

LIMITED 1 YEAR WARRANTY
This product is warranted to be free of defects in material workmanship for 1 year. At Gerber Legendary Blades' option, defective product will be repaired, replaced or substituted with a product of equal value. For warranty service, call Gerber Legendary Blades at (800) 950-6161 [Or Contact Gerber Legendary Blades at 14200 SW 72nd Avenue, Portland, OR 97224]. GERBER LEGENDARY BLADES SHALL IN NO EVENT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights, and you may have other rights, which vary from state to state.

Terms Applicable to Both Warranties
Gerber Legendary Blades will, at its option, either repair or replace, free of charge, any parts found to be defective during the term of the applicable warranty above, or will replace the pack with an equivalent product. Such repair or replacement shall be the sole liability of Gerber Legendary Blades and the sole remedy of the purchaser for breach of warranty. It is natural for equipment used outdoors to experience fading of colors and deterioration of materials over time; and such fading and deterioration is not considered to be an indication of a defect.

These warranties apply only to packs used for personal, family or household purposes, and do not cover normal wear and tear or damage caused by accidents, abuse, alteration, modification, misuse or improper care or maintenance. To obtain warranty service, the pack must be returned to Gerber Legendary Blades, postage prepaid, at 14200 SW 72nd Avenue, Portland, OR 97224

THERE ARE NO EXPRESS WARRANTIES OTHER THAN THESE LIMITED WARRANTIES; AND ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THE APPLICABLE WARRANTY ABOVE. IN NO EVENT SHALL FISKARS BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES.

Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations and/or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.

Click here for top of page

KERSHAW WARRANTY

Kershaw backs each of its products with a Limited Lifetime Warranty. This means that the product is the very finest that can be crafted and is guaranteed to be free of factory defects for the life of its original owner.

Limited Lifetime Warranty
Kershaw products are guaranteed for the lifetime of the orginal owner to be free of defects when received from the factory. Any product we find to be defective in its original material, construction, or workmanship will be repaired or replaced with the same item or one of equal value at no charge. (of course normal wear, abuse such as prying with the knife, or neglect are excluded from this non-transferable warranty.) For warranty service, please return product via UPS or insured mail. Include your name, address, telephone number, proof of purchase (sales slip), and a short explanation of the warranty service requested to the address below.

Kershaw Knives/Kai USA, Ltd.
18600 SW Teton Avenue
Tualatin, Oregon 97062

Phone: (503) 682-1966
Fax: (503) 682-7168

LIABILITY DISCLAIMER
Kershaw Knives are intended and sold for legitimate sporting purposes only. The purchase, use, and ownership of knives are subject to a wide variety of local laws and regulations. Certain knife styles, blade designs, and blade lengths are not allowed in specific areas. In light of recent events involving national security, knives may not be permitted in government buildings or on government property (such as court houses, federal offices, national monuments, and airports), and government officials may take the position that knives are “weapons” under applicable laws. Due to the complexity and constantly changing nature of these laws and regulations, it is impossible for Kai USA Ltd., Kershaw Knives, to be aware of every restriction in every location in which our knives may be sold or carried. It is the responsibility of the buyer to investigate and comply with the laws and regulations that apply in his or her specific area. You, and not Kai USA ltd., Kershaw Knives, are solely responsible for any claims resulting from violation of these laws and/or regulations.

WARNING!
Knives are extremely sharp tools and should only be used with the utmost care and caution. Any use other than cutting is considered misuse and abuse and will void your warranty.

Kershaw products are made in the USA, Japan, Taiwan, Mexico, Sweden and China as indicated on the product.

We reserve the right to change pecifications, materials, or discontinue products at any time without notice.

Click here for top of page

LEATHERMAN TOOLS WARRANTY

25-YEAR Limited Warranty

If within 25 years from the purchase date of your genuine Leatherman Tool you find any defect in material or workmanship, you can count on us to make it right with fast warranty service.

To obtain warranty service, return your tool to “Leatherman Tool Group”. Depending on the tool defect, we will decide whether to repair your tool or replace it with a product of equal or greater value. No variations, upgrades or refunds are offered.

You are responsible for shipping costs to our factory or an authorized service center. When you return your tool, be sure to use an insured shipping method. We recommend shipping UPS or FedEx as you cannot track a lost package to Leatherman directly when you use the Post Office. We cannot be responsible for items that do not reach us or our local authorized service centers.

This warranty does not cover abuse, alteration, unauthorized or unreasonable use of your Leatherman tool. This warranty does not cover sheaths, accessories, imprinting or color finishes.

Leatherman Tool Group is not liable for incidental or consequential damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from jurisdiction to jurisdiction.

Click here for top of page

LONE WOLF LIMITED LIFETIME WARRANTY

Lone Wolf Knives warrants that all of our products are free from defects in material and workmanship. Lone Wolf's warrant does not cover damage caused by abuse, misuse, improper handling, alteration, accident, neglect, disassembly or improper sharpening. If a knife fails to function as it was designed we will examine its condition upon its return to us, identify why it failed and respond in an appropriate manner. If we determine that there is a defect in the manufacture or materials we will repair, or replace that product with the same model or one of equal value. If the problem is determined not to be caused by defects in manufacture or materials we will inform you of the cost for repair. Upon agreement and payment we will perform the repair. If we are unable to improve the condition of the knife, we will return it to you with the recommendation that it be retired from use.

Please direct all inquiries to our mailing address, fax number, or email. Packages directed to Lone Wolf Knives should be sent UPS or registered mail (for tracking purposes) with a complete name, UPS deliverable street address (no P.O. Boxes please), daytime phone number and description of concern. Outbound warranty shipments from Lone Wolf will be returned to the dealer or retail customer as directed. All costs associated with the shipment of the product are the responsibility of the customer.

Send products for warranty repair to:

Lone Wolf Knives
9373 SW Barber Street
Suite A
Wilsonville, Oregon 97070 USA
Attn: Warranty Dept.

Tel: (503) 431-6777
Fax: (503) 432-6776
Email: customerservice@lonewolfknives.com

Click here for top of page

RAPALA KNIVES WARRANTY

Rapala will warranty its products within the Limited Warranty policies below. To obtain service, please return the item to the place of purchase. For more information contact your local retailer.

Models: PGEFR, PGEF1, PGEFDC, PGEFAC

RAPALA WARRANTY INFORMATION LIMITED WARRANTY
Your new Rapala electric fillet knife comes with a limited warranty for a period of two (2) years from date of purchase against defects in materials, workmanship and against breakage under normal fish filleting conditions. This knife has been factory checked for defects in materials and should reach you in perfect condition. This warranty does not cover Rapala electric fillet knife damaged due to abuse, misuse or normal wear. Some state laws do not allow exclusion of incidental or consequential damages or limitation of the duration of implied warranties, so the above exclusion and limitation might not apply to you. This warranty gives you specific rights, and you may have other rights which vary from state to state.

Contact Rapala for all other fillet knives at: "Rapala Knives"

Click here for top of page

UNITED CUTLERY KNIVES WARRANTY

If any United Cutlery product proves defective in materials or workmanship, we will repair or replace the product at no charge following receipt of the damaged or defective product. This applies to normal use for which the knife was intended, not abuse or misuse.

To have your knife repaired, return it to your local cutlery retailer or mail it postage paid with proof of delivery receipt to:

United Cutlery Corporation
Warranty Repair Department
1425 United Blvd.
Sevierville, TN 37876

Please include a description of the problem, your name, telephone number, and mailing address.

Click here for top of page

VICTORINOX KNIVES WARRANTY

Victorinox guarantees all knives and tools to be of first class stainless steel and also guarantees a life time against any defects in material and workmanship (2 years for electronic components). Damages caused by misuse or abuse are not covered by this guarantee.

If you require a manual for your knife use this Link:

“Customer Service”

If your knife needs repair contact:

Knife Repair and Product Questions:
“Most Frequently Asked Questions about Knives”

Email: Use Web Formto submit your questions via email.

Ph: 800-442-2706 / Fx: 203-926-1505

Monday thru Friday 9:00 a.m. - 5:00 p.m. EST
Service Center
65 Trap Falls Road
Shelton CT 06484
Ship knives for repair via US Mail Certified, Registered Mail Insured, or by UPS

For Repair Centers; contact information: Victorinox-Switzerland
A Division of Swiss Army Brands Inc
c/o Repair Department
904 Magnetic Drive
North York ONT M3J 2C4

Phone: 800-665-4095
416-650-5123
Fax: 416-650-0491

Click here for top of page